My legal department advises me not to promise the world on this one, but thought this would keep me out of trouble and provide you some comfort. The case and movement is guaranteed for breakage under normal abuse for 2 years. Secondary or consequential damage is not covered. Hey if you are having an issue, let us know, we want you happy with your Tool Watch. Post warranty the ETA 2824-2 movement is serviceable worldwide at any reputable watch service center or can be returned to us for service.
If you purchased your watch directly from Berkbinder & Brown there is nothing you need to do to activate your warranty. If you purchased it from one of our fine retailers just drop an email to us at info@berkbinderandbrown.com with the CASE NUMBER OF THE WATCH, THE DATE OF PURCHASE and WHERE YOU PURCHASED THE WATCH along with your Name and Contact Information including mailing address.